Central Clinic Behavioral Health, a 501[c][3] nonprofit organization, successfully promotes lasting change for those served. We believe that measuring the impact of services is vital in order to learn, grow and ultimately meet the needs of the community. We consistently measure the outcomes of the persons we serve and analyze our processes. Our outcomes clearly reflect the improvement we observe daily. Our outcome and performance improvement initiatives are directed toward four critical, functional areas of the agency: effectiveness of services, satisfaction of our clients, stakeholders, and personnel; accessibility of services to all; and efficiency of our processes. Examples of our most recent outcomes in these categories are listed below:
Effectiveness
Clients receiving clinical care within Adult Services, CDC Behavioral Health and Court Clinic Treatment improved their overall functioning as measured by the Daily Living Activities Scale (DLA-20 (c). After 12 months of treatment 51% of adult clients achieved significant improvement.
Satisfaction
97% of clients report that they are satisfied with personnel at Central Clinic Behavioral Health helping them to improve their lives. Ninety-eight percent of clients are satisfied with Central Clinic Behavioral Health staff respectful of my race, ethnicity, religion, and/or sexual orientation and/or gender identity.
Accessibility
The Child and Family Treatment Center diagnostically assessed 510 children/youth in the last year. Family Access to Integrated Recovery (FAIR) assessed 4,749 clients.
Efficiency
In the last fiscal year, 14,698 clients were served by Central Clinic Behavioral Health; over 406,000 hours of work providing clinical, preventative, administrative support, advocacy, collaboration, and care coordination services were provided by 298 personnel, within our 24 programs.
By the Numbers – FY 2023-24
Adult Services provided support to 1,132 adults through counseling, LGBTQ+ support (201 adults), and ensuring that African American men had access to programs to support their mental health and well-being. For those patients/clients served at Adult Services who have the most significant impairments due to their mental illness, we measure their progress using the Ohio Scales. Of those clients, 44% improved their symptom distress and 52% improve their quality of life.
CDC Behavioral Health Services served 1,841 children and their families in Clermont and Butler counties. The signature program, Family Healing Center, supported 373 families in both locations. Patients/clients served by CDC Behavioral Health improved their overall functioning as measured by the Daily Living Activities Scale (DLA-20 ©). Our most recent data analysis shows that after 12 months of services at our Butler County location, on average 56% of families demonstrate skills, such as cues, age-appropriate expectations, comfort level, etc. most of the time or always. Over time, as the skills are learned and implemented the parent/child relationship improves and is consequently healthier.
Child & Family Treatment Center supported 1,850 children through programs designed to help children be emotionally and developmentally prepared to succeed in school and home environments. 87% of 483 children (431) and youth who have experienced trauma improve health behaviors by developing positive coping skills. 72% of 627 children (454) demonstrate progress in social and emotional development.
Court Clinic helped 3,612 adults in myriad programs, such as Alternative Interventions for Women (AIW), Alternative Interventions for Men (AIM), Court Clinic Recovery Services and more. 1,015 adults received forensic evaluations through the our SOFES (Southern Ohio Forensic Evaluation Services.
Central Connection helped 1,705 people access a standardized entry of care. Personnel conducted 514 Central Connection DAF assessments. 4,377 people received support through FAIR, an integrated recovery program for families.
Note: Central Clinic Behavioral Health publishes an annual report, which is located in the “News” part of the website in the category of Annual Report.
